Head of User Services / Vassar Libraries

  • Post Date:January 13, 2020
  • Apply Before: March 13, 2020
  • Views 17
0 Applications
  • Offered Salary Depends on Qualification
    Employer Name Vassar College
Job Description

Vassar College

Head of User Services / Vassar Libraries

Department: Main Library

Duration of Position: Full year / Full time

Position Type: Administrator

Posting Removal Date: Open Until Filled

Posting Number: 1001777

About Vassar College

Located in the scenic Mid-Hudson Valley, Vassar College is a highly selective, residential, coeducational liberal arts college. Vassar is strongly committed to fostering a community that reflects the values of a liberal arts education and to promoting an environment of equality, inclusion and respect for difference. Vassar College is an affirmative action, equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Vassar College is a smoke free/tobacco free campus.

Position Summary and Responsibilities

The Vassar College Libraries seeks a creative and user-oriented Head of User Services to oversee the circulation, course reserves, interlibrary loan, and facilities departments. The Head of User Services works to ensure that these essential areas are responsive and welcoming to users, offering students and faculty ready and reliable access to the Libraries’ collections, services, and spaces.

The Head of User Services serves as a key collaborator in ongoing efforts to understand and respond to users’ changing needs throughout the Libraries. The Head of User Services regularly collects and assesses data on user experience; collaborates in efforts to conceive of and design improvements to users’ experiences of the libraries, both physical and virtual; makes recommendations for strategically improving library services; and helps implement subsequent improvements, paying particular attention to the broad diversity within the Vassar community. The Head of User Services reports to the Director of the Libraries and serves as a member of the leadership team.

Qualifications

Requirements:

• MLS or equivalent degree, or an equivalent combination of education and experience.

• Minimum 5 years of professional experience working in an academic library, with at least 3 years in a position that included supervisory responsibilities.

• Knowledge of emerging trends in assessing library user experience.

• Experience gathering and analyzing data through both structured and informal engagements with user communities.

• Proficiency using tools for analysis and report writing, such as Excel.

• Demonstrated commitment to collaboration and the ability to work cooperatively across organizational and disciplinary boundaries.

• Ability to model patience, tact, and good humor in providing user-focused public service.

• Competence and sensitivity in working at a college in which students are broadly diverse with regard to many facets of identity, including but not limited to gender, ethnicity,nationality, sexual orientation, and religion.

Required Applicant Documents

Resume

Cover Letter

Contact Information for 3 References

Special Instructions to Applicants

To complete your application, you will be required to attach your resume, cover letter, and contact information for three professional references (Word or PDF format required for all attachments). Review of applications will begin immediately. This position will remain open until filled.

To Apply

All applicants must apply online at: https://apptrkr.com/1768952.

Vassar is strongly committed to fostering a community that reflects the values of a liberal arts education and to promoting an environment of equality, inclusion and respect for difference. Vassar College is an affirmative action, equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

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