M-F 1:30-10:30

Hanover, NH

This position oversees all aspects of the circulation and reserve service areas at Baker-Berry Library and collaborates with other library departments to meet patron information needs. The role is expected to support staff through training and documentation to ensure high-quality service for patrons, whether in person, via email, or through virtual assistance. The supervisor may be assigned to alternate schedules, including weekends.

This is a fully onsite position. Regular work hours are Monday – Friday 1:30 p.m. to 10:30 p.m.

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Hires, trains, supervises, and evaluates staff. Convenes regularly scheduled staff meetings to discuss workflow, procedural, or policy changes; provides training opportunities to ensure staff are proficient in a changing environment.

Schedules staff and students at Baker-Berry Library service desks and works with other library access service points to ensure adequate coverage. Participates in all aspects of direct patron service, including information requests via email, phone, and chat services.

Provides direct administrative and operational support to the Baker-Berry Library Public Services Manager. Leads or assists with projects to streamline circulation and reserve workflows, improve communication across teams, and reduce inefficiencies.

Participates in the system-wide planning, testing, and implementation of circulation/reserve policies, procedures, and services; consults with other Access Services supervisors to coordinate shared services; works with unit supervisors throughout the Library to ensure mutually effective procedures and policies that impact circulation/reserve operations.

Participates in committees and task forces representing circulation and reserve services. Actively engages in ongoing professional development. Contributes to the profession through involvement in relevant regional and national professional associations.

Shares responsibility for overseeing building maintenance, security, and emergency planning.